Track Your Order

We know it is important to stay updated after placing an order. This page explains how to track your Napattiga shipment and what to do if you need help.

How to Track Your Order

1. Find Your Tracking Number

After your order has been shipped, you will receive a tracking number by email.

Please check the email address you used at checkout. If you do not see the email, you may also want to check your spam, promotions, or junk folder.

2. Check Your Shipment Status

Use your tracking number on the carrier’s website to view the latest shipment updates.

Depending on your destination country, tracking may be handled by an international shipping carrier, local postal service, or last-mile delivery partner.

3. Need Help Finding Your Tracking?

If you cannot find your tracking number or your tracking has not updated for several days, please contact our support team.

When contacting us, please include your order number and the email address used at checkout so we can help you faster.

Email:
lailisa5404@gmail.com

WhatsApp:
+1 626 367 6984

Our support team usually replies within 24–48 hours.

Shipping Notes

Napattiga orders are shipped from Thailand in plain, discreet packaging.

Estimated delivery times vary by destination:

These timeframes are estimates, not guarantees. Delivery may be affected by customs clearance, local postal delays, holidays, weather, carrier issues, or other factors outside our control.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please follow these steps:

1. Double-check your tracking number and shipping address.
2. Check whether the tracking page shows customs processing, local delivery, or failed delivery attempts.
3. Contact our support team with your order number and checkout email.

We will help review the shipment status and provide an update whenever possible.