This Privacy Policy explains how Napattiga collects, uses, stores, and protects your personal information when you visit our website, place an order, subscribe to our emails, or contact our support team.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information needed to process your purchase and provide customer support, including:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details
  • Customer support messages
  • Device information
  • IP address
  • Website browsing activity

Payment information is handled securely by third-party payment providers. Napattiga does not store your full credit card details.

How We Use Your Information

We use your information to operate our website, process orders, and provide a better customer experience.

This may include:

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Responding to questions or refund requests
  • Improving our website and shopping experience
  • Preventing fraud and protecting our website
  • Sending marketing emails if you choose to subscribe
  • Meeting legal, tax, or business record requirements

We only use your personal information for reasonable business purposes related to your interaction with Napattiga.

Email Marketing

If you subscribe to our newsletter, we may send you product updates, special offers, and brand communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not add you to our marketing list unless you choose to subscribe or provide permission where required.

Order Privacy

Napattiga respects your privacy.

All orders are shipped in plain, discreet packaging. The outside of the package does not show intimate-care wording, sensitive product details, or obvious product branding.

Your order information is used only as needed to process, ship, and support your purchase.

Sharing Your Information

We may share your information with trusted third-party service providers only when necessary to operate our business.

These may include:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Website hosting providers
  • Website analytics providers
  • Fraud prevention tools
  • Customer support tools

These service providers are only given the information needed to perform their services.

Napattiga does not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing or advertising efforts.

You can disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are turned off.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal or tax obligations
  • Resolve disputes
  • Protect our website and business

When information is no longer needed, we may delete, anonymize, or securely retain it where required by law or business record obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Restrict or object to certain types of processing

To make a privacy request, please contact us using the details below. We may need to verify your identity before completing certain requests.

International Customers

Napattiga serves customers in different countries.

By placing an order or using our website, you understand that your information may be processed in countries outside your country of residence, including locations where our service providers operate.

Third-Party Links

Our website may contain links to third-party websites or services.

Napattiga is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Age Requirement

Napattiga products are intended for adults only.

By using our website or purchasing from us, you confirm that you are of legal age in your country or region to purchase this type of product.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email:
lailisa5404@gmail.com

WhatsApp:
+1 626 367 6984

Our support team usually replies within 24–48 hours.